What is your specialty, if you have one?
I do cover a lot of things. That's true. My specialty is that I'm a 'businessman' techie. I know business and can better match technology to business needs than most technicians.
As a technician, I am a generalist and hands-on. I believe that serves my clients well. I can handle most of their needs and will help find them the right technical expert when one is required. And this occurs much less often than you might expect.
Do you do work for individuals?
Absolutely. Unlike many of my competitors, I'm happy to work with ordinary people, in their homes, helping them get the most out of their computers and networks.
Do you work on Macs (Linux, Unix...)?
I don't work on the many Unix variants including Linux. I do a little work with Apple Mac systems, but it is not my area of expertise. That said, a computer is a computer and I've recommended Macs to a number of my clients and set them up, providing some training. I'm taking on more challenging Mac problems all the time, but I still refer work to specialists.
Do you charge for travel time?
I've changed my policy on travel time. Unless it is insignificant (generally 15 minutes or less one way), all travel time is charged at 50% of my regular billing rate. This covers my out of pocket expenses as well as my time.
What if I'm not happy with your service or bill?
Tell me! I'm committed to customer delight. My work is guaranteed. I'll make it right.
You are a one person business, what about backup?
If I'm not available, due to illness or vacation for example, call one of my many competitors. I'll even give you names and numbers in advance and make coverage arrangements if appropriate. I don't worry that you'll like a competitor better.
I had written this site using first person plural ('we' and 'us'). It seemed appropriate. But the fact is I've no intention of ever hiring an employee or using a subcontractor for general work.
Do you develop programs to meet my particular business needs?
I've done tons of programming in a whole host of languages. I can still do it, but I don't. I find I can meet most client needs with a tool like Microsoft Access. I believe my clients are better served in this way.
Despite that, I did build a dynamic web site, using Perl and MySQL, which means I still do some programming. "Never say never", I'm told.
Are you available for an extended assignment or full-time job?
Briefly, no. I have a full time job teaching. It leaves me with enough time and schedule flexibility that I am able to meet my current consulting demand and there is no conflict. I like teaching and will continue with it so long as I want to work full-time.
Call Corzine IT Consulting at 1-781-690-0992